Khas Mobile – Delivery & Return Policy
At Khas Mobile , we are committed to providing a seamless shopping experience with reliable shipping and hassle-free returns. Our policies ensure that customers receive their premium mobile accessories safely and on time, while also offering a convenient return process if needed.
Delivery Policy
1. Shipping Options & Timeframes
We offer fast and secure shipping worldwide with multiple delivery options:
- Standard Shipping: Estimated 5-10 business days
- Express Shipping: Estimated 2-5 business days for quicker delivery
- Same-Day or Next-Day Delivery: Available in select locations
✔ Tracking Available: Every order comes with a tracking number for real-time shipment updates.
✔ Secure Packaging: All products are packed with care to prevent damage during transit.
Return & Exchange Policy
1. Eligibility for Returns
If you’re not completely satisfied with your purchase, you may return it within 7-30 days, depending on the product category:
✔ Unopened & Unused Products: Eligible for a full refund or exchange within 30 days.
✔ Defective or Damaged Products: Eligible for a replacement or refund within 7 days of delivery.
✔ Incorrect Items: If you receive the wrong item, we will arrange for a replacement at no additional cost.
2. Conditions for Returns
- Items must be unused, in original packaging, and include all accessories.
- Proof of purchase (order number or receipt) is required.
- Certain customized or personalized items may not be eligible for returns unless defective.
3. Refund Process
- Once the return is approved, refunds are issued to the original payment method within 5-10 business days.
- If exchanging, the replacement product will be shipped as soon as the return is processed.